My Account
Register
Customers can register an account with UrbanNature, however you are still able to place an order on this website even without a user account.
Unsubscribe from Newsletter
By virtue of opening an account on UrbNature website you agree to recieve a newsletter from us. The newsletter however will contain a link for unsubscribing.
Exchanges & Returns
Return Process
Personalised orders cannot be returned
General Information
Purchase Conditions
All our products have a standard warranty of 12 Months
Shipping & Delivery
Types of Shipments and Delivery Periods
We ship via standard courrier
Order Tracking
Orders can be tracked on our website
Payment
Payment Methods
We accept:
- EFT
- Bank Deposists
- Online Credit/Debit card payments
Secure Payments
Through our payment gateway we offer secure online payment facility. All communication on our website is encripted.
Gift Cards
Gift Card Information
Currently we do not offer gift cards

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+27 00 000 0000 - (Monday - Friday) 9 to 21 (CAT)